Espresso Cappuccino Coffee machine Service Installation Repair

WE CAN SERVICE / REPAIR :

ASTRA  ASTORIA  BEZZERA  BRASILIA  BRUGNETTI  CONTI  COSTA  CMA  ECM  EXPOBAR   FAEMA   FIORENZATO   FRACINO   GAGGIA   LA CIMBALI   LA MARZOCCO   LA PAVONI   LA SPAZIALE  NUOVA SIMONELLI  PROMAC RANCILIO  RENEKA  SAN MARCO  SAN REMO  SOLIS  UNIC  WEGA  VIBIEMME VBM

  Our fully factory trained engineers can take care of almost all your cappuccino espresso machine  repairs. We offer professional installation, servicing, repairing , restoring and engineering for all your coffee machine needs  at very reasonable rates. An annual service contract, whereby every 3 months the recommended servicing  for all espresso machines to prevent any problems with your machine are available. This consists of checking for any steam / water leakage, electrical safety checks, boiler / pump pressure adjustment, checking for a group temperature. In case we  need to take the machine  away a replacement machine will be offered at no extra cost for the period of the service.  We do work with several coffee rosters, please mention your coffee supplier during the call as you may be entitled for free callout, repair, or  full  service if  required.

 Recently high profile media attention that a 3 group espresso machine received after it exploded in a Sainsbury's cafe on September 14 2010, injuring several staff and customers - it is a timely remainder that servicing of these pressure vessels should be conducted at a minimum on a yearly basis. While we may never have the actual cause of the particular fault in this case - which had such drastic consequences - it is worth remembering that in the forty or so years espresso coffee machines have been in use in the UK - this is the first documented case of one exploding.

We can however summise the causes, and the main issue we see time and time again is the consequences of limescale building up in the boiler of an espresso machine - blocked valves, elements that overheat then burn out - many espresso machine owners seem to think that because they have a limescale filter fitted with the machine - then that is the limescale dealt with. This could not be further from the truth, any inline limescale water filter will only treat a certain number of litres of water - and this amount diminishes as the water hardness increases - for some outlets with heavy water throughput and very hard water a filter may only last six months or less. If you do not have a water meter to show the amount of water that has passed through the filter, then the simplest way to see if your filter needs changing is buy testing the hot water from your espresso machines boiler with a water hardness test strip (after the water has cooled) - if the water in your espresso machines boiler is shown to be hard then your filter is no longer doing it's job and need to be changed. Should you require an engineer to attend your espresso machine, then you should remember they will only do the work you ask them to - so make sure you are specific about what you want checking / replacing at the time - remember a large amount of the cost is call out so getting as much work done at once will save money in the long term. Many insurance companies require a boiler check now on espresso machines - this is an internal check normally done by the engineer removing the element to look inside the boiler for evidence of scale build up - or damage to the inside wall of the boiler. Also many councils require a yearly pressure safety check is done - where the engineer forces the machine to exceed it's normal boiler pressure causing the safety valve to give way and release the excess pressure - proving the safety valve is working correctly. Neither of these will be done without request - so if you are due for these checks make sure you ask for them.

FULL SERVICE  £ 450.00 + VAT  ( for 2 groups machine ) 

 THE SERVICE CONSIST OF:

1. DISMANTLE AND CLEAN ALL WATER PORTS

2. DISMANTLE AND CLEAN ALL INTERNAL FILTERS

3. DISMANTLE AND REPLACE ALL WORN RUBBER PARTS IN THE VALVES

4. BOILER DESCALING

5. HEAT EXCHANGER DESCALING

6. HEATING ELEMENT DESCALING

7. GROUP HEAD DESCALING

8. CHECKING WATER / BOILER PRESSURE MANOMETER

9. CHECKING ELECTRIC / ELECTRONIC PARTS

10. MEASURING AND ADJUSTING PUMP PRESSURE

11. MEASURING AND ADJUSTING BOILER PRESSURE

12. CHECKING ALL SAFETY EQUIPMENT

13. GROUP HEAD GASKETS REPLACING

14. SHOWER HEAD REPLACING

15. FILTERS REPLACING

16. DEEP CLEANING OF ALL STAINLESS STEEL PARTS

17. ANTI RUST TREATMENT TO ALL RUSTY PARTS

INSTALLATION            £ 150.00 + VAT 

1. CONNECTION OF THE WATER TREATMENT UNIT

2. CONNECTION OF THE MACHINE TO  CTU

3. POWER SAFETY CHECK AND CONNECTION

4. WASTE CONNECTION

5. CHECKING FOR LEAKAGES

6. DEMONSTRATION OF THE USE OF THE MACHINE

7. OPERATOR MAINTENANCE DEMONSTRATION

REPAIR

• FREE ESTIMATE

• REPLACEMENT MACHINE  OFFERED AT NO EXTRA COST FOR THE PERIOD OF THE  REPAIR IF THIS CANNOT BE MADE ON SITE.

Do you need Spare parts ?

HOW TO KEEP YOUR ESPRESSO MACHINE IN PERFECT WORKING ORDER

Before an espresso machine can produce a quality drink, it must have a constant supply of quality water. A water filtration system should be in place for the espresso machine and it must be regularly serviced. Many filters reduce their water flow as they deteriorate and this can cause costly damage to your machine. In addition, if a water softener is in place, it must be regenerated on a regular basis.

How To Backflush an Espresso Machine            

1 – Remove the filter basket from the group handles and soak these in hot water, and leave them overnight.

2 – With the group handle removed, gently clean the group seal and the shower using a circular motion with a brush, this to remove all the visible coffee powder in the group.

3 – Remove the double filter from the double filter holder and fit your blind filter . 

4 – With the blind filter fitted, add some cleaning liquid to the blind filter. Place this into the espresso machine and press the espresso button like how you do to make a normal espresso. Allow this to run for 5 seconds, and repeat it for 10 times.

5 – Remove the group handle from the espresso machine and run the machine for 5 seconds without any cleaner.

6 – This will remove the espresso cleaner and any coffee oil from the coffee machine groups. This is very important because if not washed out, the espresso cleaner will taint the first couple of coffees made the next day.

7 – Once a week the group handles should be soaked in hot water to remove the coffee oils. Do this by placing them with the handle up, in a large bowl type container and fill with boiling water just to the top of the metal baskets. Make sure that the filter holder rubber handles are not in the water as this can damage them. Add to this one teaspoon of espresso cleaning liquid and leave overnight.

8 – The following day rinse the handles thoroughly with fresh water to remove any cleaner.

Following these simple steps will remove the coffee and coffee oils build up in the coffee machine group and ensure that you are selling the best tasting coffees.

Other daily maintenance should include, purging and cleaning of the steam wands with warm soapy water and a non-abrasive cloth to remove all milk residue. 

As a final daily routine, the drain tray should be removed and a jug of hot water should be poured into the drain cup to help rinse accumulated coffee grounds out of the cup and down through the drain hose.

Even with regular back flushing, the group head shower screens must be periodically replaced, as coffee oils will eventually build up and clog the screen. You may notice your espresso shots tasting less than perfect as a result. Another sure sign of screen build-up is water spraying out in all directions rather than an even and constant flow while running the group with the filter holder removed. Either of these should prompt you to replace the screens, which can be done quite easily.

Performing regular maintenance will not only ensure quality that you and your customers can taste, but will help alleviate costly repair bills. Although you should have your equipment periodically inspected by a factory-trained technician, there are many minor adjustments and simple repairs that any owner/operator could perform with a small quantity of tools, saving you valuable time and money. Even if you choose not to perform any repairs yourself, the information presented will make it much easier for you to communicate problems to your technician and in turn, save you money on diagnosis and repair.